FAQs
FAQS
Answers to your questions
Check out our testimonial page:
https://mybeanbag.ca/apps/simple-testimonials?page=2
FREE SHIPPING.... When purchasing a complete beanbag set (Cover + Insert)
Warranty: Our products come with a three-month warranty period. If you encounter any issues within this timeframe, please don't hesitate to contact us. We’ll do our best to help remedy the problem and ensure your satisfaction.
Anywhere in Canada
Beyond Charges may apply in certain areas in Canada.
- *(Outside of Canada please contact us at customerservice@mybeanbag.ca)
- *All beanbags will ship to your door by any of the couriers indicated ( FEDEX, CANPAR & UPS)
- *Please allow approximately 5-7 business days to process your order.
- Average lead times are as follows once shipped:
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- ON/QC: 1-2 DAYS
- NB/NS: 2-3 DAYS
- NFLD/PEI/MAN/SASK/AB/BC: 3-5 DAYS
- Delivery is available to Yukon, Nunavut and NW Territories. An additional Shipping and Handling fee will apply to shipments going to Yukon, Nunavut or NW Territories.
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- ** Beyond Charges** My Beanbag might contact you via email regarding additional charges that may apply if notified by the courier company or if you are shipping to a rural or remote location.
- All beanbags ship direct from our warehouse in Montreal, QC.
- Holiday Rush...CUT OFF DATES:
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For all Deliveries before Christmas Eve, December 24th
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B.C order before December 8th
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AB, SASK, MB order before December 9thth
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Atlantic Canada order before December 10th
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Ont, QC Order before December 14th
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EMBROIDERY. Cut off date Nov 30th-2024
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Please allow +12 business days additional processing time for monogramming/personalization of your order.
- Personalized beanbags covers are final sale
- Any orders with monogramming after the cutoff date during the Christmas rush will be shipped without embroidery and refund issued, our apologies in advance.
- Once the package leaves our warehouse: Which means your order has been fulfilled and given to the carrier. Once the carrier scans your package, you'll see additional updates.
- Holiday Orders: If My Beanbag foresee's that an embroidery order will prevent a shipment from arriving before Christmas, we will have no choice but to cancel embroidery and refund the $10.00 +Tx
**(Only for the Holiday season)**
For all Embroidery (Monogramming) CUT OFF DATE will be Nov 25-2024
**If My Beanbag has any orders that they cannot fulfill with Monogramming due to the lack of manpower and or the cutoff date during the Christmas rush , it will be shipped without embroidery and a refund issued for this portion only, our apologies in advance.
CANADIAN SITE – MyBeanbag Canada: PRICES IN CANADIAN DOLLARS.
- *Proud to be Canadian for over 35 years in business!
- *We are an e-commerce site only and ship within Canada.
- *We are located in Montreal, QC.
ALL OF OUR BEANBAGS COME PRE-FILLED IT'S ALL INCLUDED.
- All of our beanbags come pre-filled and assembled when possible.
- *98% of our beanbag slipcovers are removable for machine wash, however certain beanbags are direct fill (OUTDOOR , LOUNGE & GAMING) and therefore, spot clean only.
- *We also sell our fillers separately.
Covers sold separately.
*The cost would be 1/2 the price of a regular beanbag + flat fee of $25.00 will be added for shipping.
Sales Tax:
In Canada, MY BEANBAG collects sales tax for products ordered on this website. The rate of sales tax that will apply to an order is dependent on the delivery address of the order. The 5% GST (Goods and Services Tax) is added to all orders in every province except for the following provinces in which the HST (Harmonized Sales Tax) is added to all orders: New Brunswick, Newfoundland and Labrador, Nova Scotia (15%), Ontario (13%) and Prince Edward Island (14%). In addition, provincial sale tax is added to all orders in the province of Québec (9.975%), in British Columbia (7%), in Manitoba (8%) and in Saskatchewan (6%).
